"Most of the problems of effectiveness and suffering we face in today's world (of organizations and in personal life) is related to inadequacies presented in the form of conversation and relate to others ... Many people suffer from their inability to be heard, because of its difficulty to claim or difficulty in recognizing the work of others. "
Julio Olalla (Chilean lawyer, scholar Theory of Language and Education)
We must that many of the problems of the organization are a result of poor communication you have. Effective communication is an essential component to the success of the organization, which in our case we are administering the library or working. The communication is only interpersonal, person to person, but we also face inter-group communication, intragroup, organizational and external. Everyone should have good communication skills to help function in each. The most important is the willingness to collaborate and keep in mind that our words and actions are key to the development of our organization, company, library or workplace represent.
