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a learning organization and organizational communication which the administrator must


Within an organization or workplace there is a communication that consists of a set of messages that convey a sense of each of its members and the organization itself. This organizational communication is directed to an internal audience (employees, staff, directors) and external audiences (users, distributors, visitors).

internal public communication is expressed in different ways, one way or another are responsible for the effectiveness of the organization. Among the types of communication we have the formal (communication relating to labor matters has been expressed in memos, meetings), informal (job content can be used unofficial channels but that is expressed in the offseason meetings, meeting in the corridors), vertical (occurs in policy areas of the workplace), horizontal (occurs between employees of the same level) and rumors (is informal and runs at high speed).

The administrator or director of the work unit is responsible for maintaining effective communication nets so you should keep in mind certain aspects.

• Use appropriate channels to convey messages
• Understand that good communication with each employee understand their role
achieved within the work unit and be motivated to do their job better
• Play the interests of all
• Learning and accept new ideas and recommendations
• The efficiency of a group depends on how successful communication is
• The existence of good flow of information and ideas
decrease the emergence of problems
• Keep employees informed of decisions and actions that management takes
creates in individuals a sense of belonging and a lot of motivation

Effective communication is an essential component of successful organizational as not only the administrator must work together to maintain the same, but all members of the work unit. References




http://www.gestiopolis.com/recursos/documentos/fulldocs/ger/comucorp.htm . Corporate communications. [Retrieved October 18, 2006].

http://es.wikipedia.org/wiki/Cominicaci% C3% B3n_en_la_empresa . Business communication. [Retrieved October 18, 2006].

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Key points to be a communicator cash / a


In life we \u200b\u200bencounter situations where we know people who have a real art when communicating. Dramatically communicate clear, fascinating and catch the attention of the listener. But many are not born with that talent, but we can learn to communicate effectively if we seek it and we implement some key points.

According to Martinez (2006) the art of communication is learned if we want to learn and if we learn to learn. He recommends the following:
- It all starts with the respect due to their listener, either an individual or an audience, he is a great person and expected to respect their point of view.
- Following is the impact you get to give your information, you should always start with something unexpected, unusual.
- After getting the attention of your listener tries to convey your idea clearly so others will understand.
- By exposing your ideas do it safely and calmly do not use words that indicate uncertainty.
- After presenting your idea, your listener will want details, you must listen carefully to identify needs and meet them.
- Cultivate relationships, assertiveness and empathy used.


Next find a series of recommendations to be a good communicator

• Look at the person speaking
• Ask questions

• Do not interrupt • Do not change the subject
• Show empathy for the speaker
• Do not check the
conversation • Respond verbally and nonverbally
• Judging the content and not the people involved
• Communicating emotion and opinion




http://www.gestiopolis.com/canales/gerencial/articulos/47 References / artecom.htm . The art of communication. Jonny Martinez [Retrieved dle 19 October 2006].

http://www.effectivemeetings.com/productivity/communication/listener.asp . Are you a good listener?. [Retrieved on September 13, 2006]